10.18453/rosdok_id00002699
Zasada, Andrea
Andrea
Zasada
http://d-nb.info/gnd/1213367425
https://orcid.org/0000-0001-6895-0131
Design principles for ensuring compliance in business processes
Universität Rostock
2019
004 Data processing Computer sciences
330 Economics
2019
en
http://purl.uni-rostock.de/rosdok/id00002699
urn:nbn:de:gbv:28-rosdok_id00002699-6
In this thesis, we evaluate the complexity and understandability of compliance languages. First, to calculate the complexity, we apply established software metrics and interpret the results with respect to the languages’ expressiveness. Second, to investigate the languages’ understandability, we use a cognitive model of the human problem-solving process and analyze how efficiently users perform a compliance modeling task. Our results have theoretical and practical implications that give directions for the development of compliance languages, and rule-based languages in general.